Once you place your order, you will receive an order confirmation email from us with your order #. If you haven’t attached your artwork to the order, simply reply to the confirmation email with your artwork. Once our customer service team reviews your order, artwork, etc. we will be in touch to confirm in-hand dates, make suggestions, etc. to make sure you are on the right track! Once we have all the details, you will receive a proof for approval. At that time, you may approve, make changes, etc. Once you approve the proof, you will receive a confirmation with all correct in hand dates and any change charges. Remember all charges should be the same as your original order, unless quantity or numbers of imprint colors, shipping method, etc. changes were made. This is your FINAL Approval, once you approve this final confirmation with any changes, your order goes into production. Your credit card will be charged at this time and no changes can be made to your order at this point.